Help Center

A loan I receive

Who do I contact with questions about a loan?


Federal and State agencies are responsible for offering and administering loans and handling the application process. GovLoans.gov is designed to help you easily locate this information. Each loan program has a ‘Quick Info’ box on the page. Here, you will find program information including a link to the managing agency’s website.

You can also browse the managing agency websites below:

How do I change my address?


To protect your privacy, GovLoans.gov does not ask for or accept your personally identifiable information, such as your name, address, telephone number, or Social Security number.

Please contact the Federal or State managing agency in order to update any personal information for loan programs you receive, including changes to address or state. GovLoans.gov is designed to help you easily locate this information. Each loan program has a ‘Quick Info’ box on the page.

You can also browse the managing agency websites below:

Why didn’t I receive a loan?


GovLoans.gov does not accept or manage applications for government loans. Federal and State agencies are responsible for offering and administering loan programs. Please contact the Federal or State agency directly about receiving a loan or if your personal situation has changed. GovLoans.gov is designed to help you easily locate this information. Each loan program has a ‘Quick Info’ box on the page. Here, you will find program information including a link to the managing agency’s website.

You can also browse the managing agency websites below: